At Baby Teith we take great pride in our garments and are completely devoted to offering the best customer experience possible.
Unworn and unwashed merchandise (excluding items purchased on sale or using a discount code) can be returned WITHIN 14 DAYS of your item(s) delivery date. Baby Teith does not offer refunds, only store credit. All returns must be submitted via our RETURNS PORTAL.
Please allow 1-3 business days for your return to be processed and a store credit to be issued once it is received. At that time you may use your store credit for any in-stock item or hang onto it for later use. Your credit code will not expire and you can use it anytime your heart desires on future purchases.
Returns must be unworn, unwashed, and as good as new. If there are signs of wear, fragrance, or pet hair, you will only be issued a store credit of 50% of the price paid for the item.
Buyer is responsible for shipping fees to send the return package back to us (unless the item is damaged, see below). Once we receive your package, you will be notified via email. If you're returning a package with your own shipping label, please provide a tracking number available for reference. If the package gets lost without a tracking number, buyer is responsible for the loss and we cannot ship the exchange or issue a refund.
Exchanges are not offered at this time.
This is to make the return process more accurate and to better serve you. Since we make to order our items, we feel it is better to issue store credits for returned items -- which can then be used to purchase a different size or item that is in-stock at that time.
- Returns are valid for store credit within 14 days from the delivery date. If 14 days have passed since you have received the package from us, we cannot issue store credit for your merchandise.
- Returned items must be unworn, unwashed, and in 'good as new' condition.
- All returns must be submitted via our RETURNS PORTAL.
- We issue you store credit for a returned item only once we receive the return package from you. The store credit will be issued the amount of your item at the time of purchase. Your credit code will not expire and you can use it anytime your heart desires on future purchases.
- Sale items are final sale. We cannot issue store credit on any items purchased at a discount or with a discount code and do not price adjustments.
Please notify us within 6 hours if you would like to cancel your order.